If you have used Facebook, then you may have seen the error, Sorry, something went wrong, We are trying to fix this as soon as possible sometimes. The error mostly occurs on the login screen; however, you might also face it when attempting to load a fresh window after signing in. If you need to fix the error, then this post might be useful for you. Keep on reading to follow the instructions.
Something Went Wrong – Facebook
The problem can be with defective cache and cookies, poor extension, wrong sign-in data, Facebook permissions, and Facebook server issues. To identify the problem, try to launch Facebook in another browser and then sign in. If it is working better in other browsers, then the problem must be in that browser. Or wait for some time and try it again. If Facebook is not trying to sign in because of the reject permissions, you cannot sign in. If a problem is with a server, then service may work after some time. It is possible that the issue may with a Facebook app as such an error message mostly narrates the software problem which occurs on the Facebook platform. Mostly in every situation, the problem must be identified automatically if you do not panic. If you think that the problem occurred from the Windows 10 system, then you may troubleshoot to fix the problem.
- Remove browser cookies and cache
- Delete difficult extension from the browser.
If the Facebook sign-in error is with a particular browser, then you try to troubleshoot.
Remove Browser Cookies and Cache
The browser cookies and cache save information offline. When the data helps in loading the sessions of the related page quickly, and it’s corrupt, then it may stop a page from getting a load. And a similar thing can happen to Facebook.
If you want to remove browser cookies and cache from Firefox, then abide by the given steps:
- Tap on Library option.
- Click on History.
- Select the Clear recent history button.
- Checkbox elated to Cache and Cookies in Remove all history pane.
- Press the time range as Everything.
- Choose the Clear now option to remove cache cookies and files.
If you want to remove browser cookies and cache from Google Chrome, then you can follow the provided steps:
- Launch address chrome://settings/clearBrowserData in Chrome address box.
- Tap on time range as All-time option.
- Check the box for the Cached images and files and Cookies and other site data.
- Hit the Clear data option to remove files.
Delete Troublesome Extensions From the Browser
Troublesome extensions may occur Facebook sign-in error, “Sorry something went wrong.” To identify the problem, try to launch the browser in the private browsing option. In case it pops up, then do not choose to activate the extension. If Facebook is working better in the private browsing option, then you may delete the troublesome extension, mostly with them that are related to Facebook.
Aurora is an engineer by day and writer by night. Previously, Aurora worked as a certified technicians for a tech hardware startup. In her free time, she likes to write about printers, routers, web browsers, and other technical stuff. She majorly writes for brother printer support etc.
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